Transparent Refund Policy

Clear, fair, and customer-focused refund guidelines — ensuring your peace of mind with DigiWS digital products and services.

7-Day Delivery Guarantee

24/7 Customer Support

98% Resolution Rate

Policy Overview

Welcome to DigiWS.com and DigiWS.shop. We provide premium digital products and web services designed for professionals and businesses worldwide. Our refund policy ensures transparency and fairness for every customer.

Note: Since all our offerings are digital and instantly accessible, refunds are not applicable once a product or service has been delivered or downloaded, to ensure protection against digital piracy.

Refund Eligibility

When Refunds Are Granted

Refunds apply only in specific, verifiable circumstances:

If DigiWS fails to deliver your purchased digital product or service within 7 working days from payment confirmation.

When Refunds Are Not Granted

Product has been downloaded or accessed successfully.
You changed your mind after purchase.
The purchase was made accidentally.
Issues caused by your hosting/server setup.
The product performs as described on its page.

Refund Process

Contact Support: Email support@mediumspringgreen-scorpion-808159.hostingersite.com within 7 working days of your purchase.
Provide Details: Include your name, order ID, product name, payment method, and proof of payment.
Verification: Our team reviews your request within 2–4 business days.
Resolution: If approved, your refund or alternative solution will be processed promptly.

Timeline & Charges

Approved refunds are credited to your original payment method within 5–10 working days, depending on your bank or payment gateway.

Note: Transaction or processing fees charged by payment gateways may be deducted, and these will be clearly communicated before refund processing.